Ed


Director Central Region Deployment

Accomplished Electronics Technician, offering AAS degree, 32 years progressive experience in commercial, industrial and municipal environments and significant expertise in the following areas: -Proven success with diverse electronic components and assemblies; troubleshooting, diagnostics, repair, replacement and maintenance; programming software and formatting hard drives; strength in field installations, quality testing and problem resolution -Persistent in resolving technical problems based on work orders; maintain highest standards of quality and workmanship; extremely organized, detail-oriented and conscientious; complete multiple projects in time-sensitive situations -Consistently focus on world-class customer service, to assure satisfaction, account retention and additional business opportunities; support sales efforts through new product testing and technical participation in client presentations -Significantly experienced in training and technical support for internal and external customers nationwide; courteous and tactful with multidisciplinary professionals; effective leader for less-experienced staff; timely and accurate with recordkeeping and reporting functions -Effective independently and in team endeavors; quickly acquire new skill sets; strong safety record within OSHA standards and company guidelines; solid basic computer skills with MS Project, Visio, Word, Excel, Outlook and the Internet; honest and dedicated, with superior work ethic.

ed austin