Director of Training and Development

After nearly 10 years as an IT professional, Sean joined Cyberclean in 2020. His experience includes multiple roles, among them help desk/break-fix, network technician and trainer, with a reputation for providing stellar white glove service. He was a key member of two teams performing a PC refresh/deployment project, responsible for imaging, building and deploying workstations. He also worked in another group to build and develop a call center and help desk where none had previously existed for the company. And, at one time, was the sole IT person for a company handling over 300 store locations across the country. With over 20+ years of customer service and technology experience in several industries, including healthcare, transportation, and government services, Sean has dealt with customers at all levels. This has equipped him with the skills to provide solid training, respond to customer concerns and provide a superior experience. Sean enjoys learning new systems and then training customers in how to effectively manage them for maximum effectiveness.

sean greer